Phone Support Service Issue

Incident Report for Amplify

Resolved

This incident has been resolved.
Posted Jul 30, 2026 - 13:08 EDT

Monitoring

Our phone service provider has implemented a fix. We are continuing to monitor.
Posted Jul 30, 2026 - 12:12 EDT

Investigating

Our phone provider is experiencing intermittent performance issues. As a result, some inbound calls to our support teams have been unable to connect.

We are monitoring the status of this issue with our phone service provider.

In the meantime, you can contact us via Chat by logging into your account or by Web Form (service.amplify.com/s/support).

We appreciate your patience and hope this issue is resolved soon!
Posted Jul 30, 2026 - 11:16 EDT
This incident affected: Customer Support.