Due to a technical issue, mCLASS Administrative Reporting (RAS) data will not have updates beyond 9pm ET on Wednesday 1/20.
Update - The source of the ETL failure has been identified and corrected. The next scheduled run of the ETL will run Saturday morning and is expected to complete by Sat 9pm ET.
Jan 22, 09:18 EST
Update - A fix has been implemented and we are monitoring the results.
Jan 22, 09:17 EST
Monitoring - The issue affecting mCLASS Assessment appears to be resolved. We will be monitoring to confirm.
Jan 22, 09:17 EST
Update - The issue has been identified and a fix is being implemented
Jan 22, 09:12 EST
Identified - The issue affecting mCLASS Assessment has been identified and we are in the process of correcting it.
Jan 22, 09:12 EST
Update - We are continuing to investigate this issue.
Jan 22, 09:08 EST
Update - We are continuing to investigate this issue.
Jan 22, 09:07 EST
Investigating - We are currently investigating an issue where users of mCLASS Assessment are experiencing degraded service. Our team is aware of the issue and is working to resolve it at this time. We apologize for the disruption this may be causing.
Jan 22, 09:06 EST
Amplify CKLA Operational
Amplify ELA Operational
Amplify Fractions Operational
Amplify Reading Operational
Amplify Science Operational
mCLASS Assessment Partial Outage
mCLASS Intervention Operational
Amplify.com Operational
Customer Support Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jan 23, 2021

No incidents reported today.

Jan 22, 2021

Unresolved incident: Due to a technical issue, mCLASS Administrative Reporting (RAS) data will not have updates beyond 9pm ET on Wednesday 1/20..

Jan 21, 2021

No incidents reported.

Jan 20, 2021

No incidents reported.

Jan 19, 2021

No incidents reported.

Jan 18, 2021

No incidents reported.

Jan 17, 2021

No incidents reported.

Jan 16, 2021

No incidents reported.

Jan 15, 2021

No incidents reported.

Jan 14, 2021
Reports of mCLASS users receiving error messages
Resolved - The incident has been resolved.
Jan 14, 17:06 EST
Monitoring - The issue has been isolated to several users and we are working to resolve those remaining issues.
Jan 14, 13:42 EST
Investigating - We are currently investigating an issue where mCLASS users may be receiving an error message. Our team is aware of the issue and working to resolve it at this time. We apologize for the disruption this may be causing.
Jan 14, 12:20 EST
Amplify ELA and Amplify Science users reporting issues with the eReader library.
Resolved - The incident has been resolved.
Jan 14, 17:05 EST
Investigating - We are currently investigating an issue where Amplify ELA and Amplify Science users may not be able to access the eReader library. Our team is aware of the issue and working to resolve it at this time. We apologize for the disruption this may be causing.
Jan 14, 16:34 EST
Amplify Reading is investigating a performance issue.
Resolved - This incident has been resolved.
Jan 14, 10:51 EST
Monitoring - We have identified and corrected the issue. The team is continuing to monitor the performance of the applications.
Jan 13, 11:38 EST
Investigating - We have several reports of performance degradation in Amplify Reading. We are investigating the issue and will provide an update shortly.
Jan 13, 10:40 EST
Jan 13, 2021
Performance degradation on Amplify ELA and Science
Resolved - This incident has been resolved.
Jan 13, 11:57 EST
Monitoring - We have identified and corrected the issue. The team is continuing to monitor the performance of the applications.
Jan 13, 11:39 EST
Investigating - We are currently investigating an issue where Amplify programs are taking longer than usual to load. Our team is aware of the issue and working to resolve it at this time. We apologize for the disruption this may be causing.
Jan 13, 10:08 EST
Jan 12, 2021

No incidents reported.

Jan 11, 2021

No incidents reported.

Jan 10, 2021

No incidents reported.

Jan 9, 2021

No incidents reported.

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