Amplify Status

Jan 21, 2022

No incidents reported today.

Jan 20, 2022

No incidents reported.

Jan 19, 2022

No incidents reported.

Jan 18, 2022

No incidents reported.

Jan 17, 2022

No incidents reported.

Jan 16, 2022

No incidents reported.

Jan 15, 2022

No incidents reported.

Jan 14, 2022

Scheduled maintenance for Amplify programs

Completed - The scheduled maintenance has been completed.
Jan 14, 22:30 EST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 14, 22:00 EST

Scheduled - Amplify will be conducting scheduled maintenance on Friday, January 14th, from 10:00 pm ET to 10:30 pm ET. During this time, Amplify programs will be unavailable.
Jan 5, 11:26 EST

Jan 13, 2022

mCLASS Assessment Site: Sync Errors Occurring

Resolved - This incident has been resolved.
Jan 13, 12:05 EST

Monitoring - A fix has been implemented and we are monitoring the results.
Jan 13, 11:31 EST

Investigating - We are aware of and investigating an issue where some users of the mCLASS Assessment site are experiencing errors when attempting to sync. We do apologize for any disruption this may be causing and will notify you once it has been resolved. If you have recently tested students and are receiving a sync error, it is very important that you not try to reboot your device, clear your cache, or move to a different device. You may, however, continue to assess. The sync errors are intermittent and you can try re-syncing later or once we have declared this issue resolved.
Jan 13, 11:18 EST

Jan 12, 2022

mCLASS Assessment Site: Sync Errors Occurring

Resolved - This issue is officially resolved! Please re-sync your assessment data.

Thank you!
Jan 12, 13:16 EST

Monitoring - A fix has been implemented and we are monitoring the results.
Jan 12, 11:52 EST

Investigating - We are aware of and investigating an issue where some users of the mCLASS Assessment site are experiencing errors when attempting to sync. We do apologize for any disruption this may be causing and will notify you once it has been resolved.

If you have recently tested students and are receiving a sync error, it is very important that you not try to reboot your device, clear your cache, or move to a different device.

You may, however, continue to assess. The sync errors are intermittent and you can try re-syncing later or once we have declared this issue resolved.
Jan 12, 11:00 EST

Jan 11, 2022

mCLASS Reporting Suite: Download-Your-Data (DYD) Reports Are Not Downloading

Resolved - This incident has been resolved.
Jan 11, 12:11 EST

Identified - The issue has been identified and a fix is being implemented.
Jan 11, 12:04 EST

Update - We are continuing to investigate this issue.
Jan 11, 11:46 EST

Investigating - We are aware of and investigating an issue with the Download-Your-Data (DYD) report in the mCLASS Reporting and Analysis Suite. It is not downloading for users. We do apologize for any disruption this may be causing and will notify you once it has been resolved.
Jan 11, 11:35 EST

Jan 10, 2022

mCLASS Assessment Site: Sync Errors Occurring

Resolved - This incident has been resolved.
Jan 10, 15:34 EST

Monitoring - A fix has been implemented and we are monitoring the results.
Jan 10, 10:04 EST

Update - IMPORTANT NOTE: If you have just assessed students and are receiving an error when attempting to sync, do not try to reboot your device, clear your cache, or move to a new device. Once this issue is resolved, you should be able to sync the assessment data successfully.
Jan 10, 10:03 EST

Identified - The issue has been identified and a fix is being implemented.
Jan 10, 10:00 EST

Investigating - We are aware of and investigating an issue where some users of the mCLASS Assessment site are experiencing errors when attempting to sync. We do apologize for any disruption this may be causing and will notify you once it has been resolved.
Jan 10, 09:58 EST

Jan 9, 2022

No incidents reported.

Jan 8, 2022

No incidents reported.

Jan 7, 2022

No incidents reported.