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All Systems Operational
Amplify CKLA
Operational
Amplify ELA
Operational
Amplify Fractions
Operational
Amplify Reading
Operational
Amplify Science
Operational
mCLASS Assessment
Operational
mCLASS Intervention
Operational
Amplify.com
Operational
Customer Support
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jan 26, 2021
No incidents reported today.
Jan 25, 2021
Resolved -
This incident has been resolved.
Jan 25, 19:46 EST
Jan 25, 19:46 EST
Monitoring -
We have implemented a solution and we will continue to closely monitor the situation.
Jan 25, 12:29 EST
Jan 25, 12:29 EST
Update -
We are starting to see improvements in performance with Amplify programs, however we are still closely monitoring the situation and will continue to update this page. We are very sorry for the disruption.
Jan 25, 11:43 EST
Jan 25, 11:43 EST
Update -
We are currently investigating an issue where you might not be able to access your Amplify program. Our team is aware of the issue and working to resolve it at this time. We’re sorry for the interruption this may be causing you and your students.
Jan 25, 11:07 EST
Jan 25, 11:07 EST
Identified -
We are currently investigating an issue where Amplify users are experiencing issues with page load times. Our team is aware of the issue and is working to resolve it at this time. We apologize for the disruption this may be causing.
Jan 25, 10:32 EST
Jan 25, 10:32 EST
Jan 24, 2021
Resolved -
We have completed monitoring and confirmed that this issue is resovled.
Jan 24, 09:19 EST
Jan 24, 09:19 EST
Update -
The source of the ETL failure has been identified and corrected. The next scheduled run of the ETL will run Saturday morning and is expected to complete by Sat 9pm ET.
Jan 22, 09:18 EST
Jan 22, 09:18 EST
Update -
A fix has been implemented and we are monitoring the results.
Jan 22, 09:17 EST
Jan 22, 09:17 EST
Monitoring -
The issue affecting mCLASS Assessment appears to be resolved. We will be monitoring to confirm.
Jan 22, 09:17 EST
Jan 22, 09:17 EST
Update -
The issue has been identified and a fix is being implemented
Jan 22, 09:12 EST
Jan 22, 09:12 EST
Identified -
The issue affecting mCLASS Assessment has been identified and we are in the process of correcting it.
Jan 22, 09:12 EST
Jan 22, 09:12 EST
Update -
We are continuing to investigate this issue.
Jan 22, 09:08 EST
Jan 22, 09:08 EST
Update -
We are continuing to investigate this issue.
Jan 22, 09:07 EST
Jan 22, 09:07 EST
Investigating -
We are currently investigating an issue where users of mCLASS Assessment are experiencing degraded service. Our team is aware of the issue and is working to resolve it at this time. We apologize for the disruption this may be causing.
Jan 22, 09:06 EST
Jan 22, 09:06 EST
Jan 23, 2021
No incidents reported.
Jan 22, 2021
Jan 21, 2021
No incidents reported.
Jan 20, 2021
No incidents reported.
Jan 19, 2021
No incidents reported.
Jan 18, 2021
No incidents reported.
Jan 17, 2021
No incidents reported.
Jan 16, 2021
No incidents reported.
Jan 15, 2021
No incidents reported.
Jan 14, 2021
Resolved -
The incident has been resolved.
Jan 14, 17:06 EST
Jan 14, 17:06 EST
Monitoring -
The issue has been isolated to several users and we are working to resolve those remaining issues.
Jan 14, 13:42 EST
Jan 14, 13:42 EST
Investigating -
We are currently investigating an issue where mCLASS users may be receiving an error message. Our team is aware of the issue and working to resolve it at this time. We apologize for the disruption this may be causing.
Jan 14, 12:20 EST
Jan 14, 12:20 EST
Resolved -
The incident has been resolved.
Jan 14, 17:05 EST
Jan 14, 17:05 EST
Investigating -
We are currently investigating an issue where Amplify ELA and Amplify Science users may not be able to access the eReader library. Our team is aware of the issue and working to resolve it at this time. We apologize for the disruption this may be causing.
Jan 14, 16:34 EST
Jan 14, 16:34 EST
Resolved -
This incident has been resolved.
Jan 14, 10:51 EST
Jan 14, 10:51 EST
Monitoring -
We have identified and corrected the issue. The team is continuing to monitor the performance of the applications.
Jan 13, 11:38 EST
Jan 13, 11:38 EST
Investigating -
We have several reports of performance degradation in Amplify Reading. We are investigating the issue and will provide an update shortly.
Jan 13, 10:40 EST
Jan 13, 10:40 EST
Jan 13, 2021
Resolved -
This incident has been resolved.
Jan 13, 11:57 EST
Jan 13, 11:57 EST
Monitoring -
We have identified and corrected the issue. The team is continuing to monitor the performance of the applications.
Jan 13, 11:39 EST
Jan 13, 11:39 EST
Investigating -
We are currently investigating an issue where Amplify programs are taking longer than usual to load. Our team is aware of the issue and working to resolve it at this time. We apologize for the disruption this may be causing.
Jan 13, 10:08 EST
Jan 13, 10:08 EST
Jan 12, 2021
No incidents reported.