This incident has been resolved. All phone lines are now open.
Thank you again for your patience!
Posted Jul 09, 2026 - 11:40 EDT
Monitoring
A fix has been implemented and phone calls are now connecting successfully!
We will continue to monitor.
Posted Jul 09, 2026 - 11:22 EDT
Update
We are still investigating this issue. Please continue to contact us via Chat by logging into your account or by Web Form (service.amplify.com/s/support).
Thank you again for your patience!
Posted Jul 09, 2026 - 09:43 EDT
Update
We are still investigating this issue. Please continue to contact us via Chat by logging into your account or by Web Form (service.amplify.com/s/support).
Thank you again for your patience!
Posted Jul 08, 2026 - 10:15 EDT
Investigating
Our phone provider is currently experiencing degraded performance issues. As a result, our support teams are unable to connect with customers via phone.
We are monitoring the status of this issue with our phone service provider.
In the meantime, you can contact us via Chat by logging into your account or by Web Form (service.amplify.com/s/support).
We appreciate your patience and hope this issue is resolved soon!