eReader: Slow Load Times

Incident Report for Amplify

Resolved

This incident has been resolved.

Posted Feb 15, 2024 - 12:07 EST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Feb 13, 2024 - 13:16 EST

Investigating

At this time, we are still receiving reports of slow loading when teachers or students attempt to load the eReader. This behavior is replicable but also intermittent, meaning refreshing the page may resolve this issue. Our Engineering team is aware of these reports and working diligently towards a resolution.

We appreciate your patience while we continue investigating this issue!

Posted Feb 13, 2024 - 12:30 EST

This incident affected: Amplify ELA and Amplify Science.