mCLASS Reporting Suite: Download-Your-Data (DYD) Reports Are Not Downloading

Incident Report for Amplify

Resolved

This incident has been resolved.

Posted Jan 11, 2022 - 12:11 EST

Identified

The issue has been identified and a fix is being implemented.

Posted Jan 11, 2022 - 12:04 EST

Update

We are continuing to investigate this issue.

Posted Jan 11, 2022 - 11:46 EST

Investigating

We are aware of and investigating an issue with the Download-Your-Data (DYD) report in the mCLASS Reporting and Analysis Suite. It is not downloading for users. We do apologize for any disruption this may be causing and will notify you once it has been resolved.

Posted Jan 11, 2022 - 11:35 EST

This incident affected: mCLASS Assessment and mCLASS Intervention.