Web Form Support Tickets

Incident Report for Amplify

Resolved

This incident has been resolved.

Posted Aug 04, 2026 - 08:34 EDT

Monitoring

A fix has been implemented and there should be no impediments to utilizing amplify.com/support as a flow towards opening a Support ticket via web form. We will continue to monitor for now.

Posted Aug 03, 2026 - 15:49 EDT

Investigating

We are aware of an issue that may cause an error when submitting a Support case through the web portal. If you encounter this issue, please go to https://service.amplify.com/support to submit a web form. You can also call our Support team directly at 800-823-1969 or live chat a Support agent directly by logging into your account.

We will update this page once we have resolved the issue causing this error message.

Posted Aug 03, 2026 - 15:24 EDT

This incident affected: Customer Support.