Amplify Status

Monitoring - Users of Amplify may have experienced errors when logging in between ~10:35 and 11:15am ET. Amplify Engineering took steps to resolve the issue and login is working normally.

If you or your staff are experiencing a repeated loop while attempting to log in, please contact Amplify Support.
Aug 29, 2025 - 12:10 EDT

Update - Services briefly recovered, but we are still seeing reports of slow loading across all products right now.
Aug 29, 2025 - 11:07 EDT

Identified - Services seem to be recovering, but we are still investigating the root cause.
Aug 29, 2025 - 10:54 EDT

Investigating - We are aware of and investigating a sudden uptick in 504 Gateway Timeout Errors across all Amplify products at the moment.

Our Engineering team is working to identify the root cause of and implement a fix for this issue as we speak.

Please monitor this page for more updates as they come.

Thank you all for your patience!
Aug 29, 2025 - 10:46 EDT

Error Messages Across mCLASS Applications

Update - mCLASS applications - Classroom Reporting, Teacher-led Assessment, Student Online Assessment (teacher and students) - saw a spike in errors in our internal databases from ~6:20-6:45pm ET.

Those errors have since subsided and we are monitoring progress.
Aug 25, 2025 - 18:53 EDT

Monitoring - A fix has been implemented and we are monitoring the results.
Aug 25, 2025 - 17:07 EDT

Update - Upon further investigation, we are seeing errors affecting multiple mCLASS applications - Classroom Reporting, Teacher-led Assessment, Student Online Assessment (teacher and students affected).

Our Product and Engineering teams are aware of the spike in these error rates and working to implement a fix for them now.
Aug 25, 2025 - 14:30 EDT

Investigating - We are aware of an issue where teachers and students attempting to access the Student Online Assessment are receiving 503 error messages.

Our Product and Engineering teams are working diligently to identify the root cause of and implement a fix for this issue.

We will update this page once we have more information.

We appreciate your patience and apologize for the inconvenience!
Aug 25, 2025 - 14:19 EDT

Amplify CKLA Operational

Amplify ELA Operational

Amplify Reading Operational

Amplify Science Operational

Amplify Math Operational

Desmos Classroom Operational

Mathigon Operational

mCLASS Assessment Operational

mCLASS Intervention Operational

Amplify.com Operational

Customer Support Operational

Desmos Classroom Operational

Math ANEX Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Sep 1, 2025

No incidents reported today.

Aug 31, 2025

No incidents reported.

Aug 30, 2025

No incidents reported.

Aug 29, 2025

Unresolved incidents: Login Issues Affecting Amplify Products, Error Messages Across mCLASS Applications.

Aug 28, 2025

No incidents reported.

Aug 27, 2025

No incidents reported.

Aug 26, 2025

No incidents reported.

Aug 25, 2025

Aug 24, 2025

No incidents reported.

Aug 23, 2025

No incidents reported.

Aug 22, 2025

Long Loading Times and Time Out Errors Across Multiple Platforms

Resolved - This incident has been resolved.
Aug 22, 09:45 EDT

Monitoring - Between 11:16-11:27am ET, we saw a spike in error rates that would have manifested in time outs or error messages in mCLASS applications. These errors are consistent with the root cause for issues that emerged yesterday. Those error rates have dropped and we are continuing to monitor.

If you were experiencing issues prior or are experiencing issues since this spike, please reach out to our Customer Support teams.

Thank you!
Aug 21, 12:29 EDT

Update - Our Engineering team has implemented a fix. Users experiencing these issues should be seeing relief now. We are continuing to monitor the situation.

Please reach out to our Customer Support teams if you issues persist.

Thank you again for your patience!
Aug 20, 11:56 EDT

Investigating - We are aware of and investigating reports of long loading times and time out errors for some users across multiple platforms: mCLASS, Science, ELA, Desmos Classroom.

Our Product and Engineering teams are working to identify a root cause and implement a fix for this issues right now.

We will update this messaging once there are more developments.

We appreciate your patience and hope to resolve these issues as soon as possible!
Aug 20, 11:32 EDT

Aug 21, 2025

Aug 20, 2025

Administrator Reports and Teacher-led Assessments: Long Load Times and Error Messages

Resolved - This incident has been resolved.
Aug 20, 17:05 EDT

Update - Last night, our Engineering team released a fix to address some performance issues that likely contributed to the errors seen on Administrator Reports yesterday. We will continue to monitor Administrator Reports today for any additional errors or performances issues.
Aug 19, 10:50 EDT

Monitoring - Errors rates in the database that triggered a recent surge in mCLASS application errors auto-recovered about 15 minutes ago. Users should be seeing relief now. We are continuing to monitor this situation.

Administrator Reports remain steady.
Aug 18, 13:44 EDT

Identified - We are aware of and investigating an uptick in errors for some mCLASS users attempting to access the Classroom Reporting and Teacher-led Assessment pages.

The root cause of this issue is different than the mCLASS issue from earlier this morning, though the behavior on the platform will look the same.
Aug 18, 13:29 EDT

Monitoring - A fix was implemented for the Administrator Reporting issue. We are seeing relief on all accounts who reported this issue earlier. We will continue to monitor.
Aug 18, 12:47 EDT

Update - Due to high latency, mCLASS applications were throwing errors affecting Teacher-led Assessment, Student Online Assessment, and Classroom Reporting. We scaled up the service at 11:06am ET. Right now, mCLASS users should not be seeing errors related to this incident. We will continue to monitor. If you continue experiencing issues related to the above mCLASS applications, please contact our Support Team.

Long loading times and error messages in Administrator Reports still persist. Our Engineering team is continuing to investigate this issue.
Aug 18, 11:58 EDT

Investigating - We are aware of and investigating an issue where users attempting to access Administrator Reports are seeing long load times followed by a "We'll be right back" message. Some mCLASS users are also reporting error messages when attempting to access the Teacher-led Assessment page.

Our Product and Engineering teams are working diligently to find a root cause and implement a fix for this issue.

We will notify you via email once this issue has been resolved.

Thank you!
Aug 18, 11:23 EDT

Aug 19, 2025

Aug 18, 2025