Amplify Status

All Systems Operational

Amplify CKLA Operational

Amplify ELA Operational

Boost Reading Operational

Amplify Science Operational

Amplify Math Operational

Desmos Classroom Operational

Mathigon Operational

mCLASS Assessment Operational

mCLASS Intervention Operational

Amplify.com Operational

Customer Support Operational

Desmos Classroom Operational

Math ANEX Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Sep 18, 2025

Google SSO Login Issues

Resolved - This incident has been resolved.
Sep 18, 17:16 EDT

Monitoring - We are seeing relief on this issue now. We will continue to monitor the situation.
Sep 18, 11:48 EDT

Investigating - We have been made aware of a potential issue with Google login authentication. These issues may impact some users attempting to utilize Google Single Sign-on (SSO) services. As a result, some users may experience difficulties accessing Amplify accounts via Google login. This issue is also affecting some of our Support staffs' ability to access internal tools that require a Google SSO method.

We are monitoring this situation and will provide updates here.

Thank you so much for your patience!
Sep 18, 11:17 EDT

Sep 17, 2025

Amplify Home Site Accessibility Issues

Resolved - This incident has been resolved.
Sep 17, 14:08 EDT

Identified - We are aware of and investigating issues accessing certain portions our home page (www.amplify.com). We are currently working to identify the root cause of this issue.

Access to and utilization of the products themselves are not impacted. You should still have access to all of the products you are currently licensed for.

We will update this page as we have more information to provide. Thank you!
Sep 17, 14:05 EDT

Sep 16, 2025

No incidents reported.

Sep 15, 2025

No incidents reported.

Sep 14, 2025

No incidents reported.

Sep 13, 2025

No incidents reported.

Sep 12, 2025

Administrator Reports Service Issues

Resolved - This incident has been resolved.
Sep 12, 18:29 EDT

Monitoring - A fix has been implemented and we are monitoring the results.
Sep 8, 14:18 EDT

Investigating - We are aware of and investigating an issue where users are unable to access Administrator Reports.

Our Product Engineering team is currently working on identifying a root cause of and implementing a fix for this issue.

We will update this page as we move closer to resolving this issue.

Thank you so much for your patience!
Sep 8, 13:50 EDT

Sep 11, 2025

No incidents reported.

Sep 10, 2025

No incidents reported.

Sep 9, 2025

Classwork and Vocab Application Service Issues

Resolved - This incident has been resolved.
Sep 9, 09:19 EDT

Monitoring - A fix has been implemented and we are monitoring the results.
Sep 8, 14:17 EDT

Update - In addition to Classwork, which affects educators from viewing middle school Science and ELA student work, we have determined that our Vocab application is also experiencing errors right now.

We are continuing to investigate.
Sep 8, 13:41 EDT

Investigating - We are aware of and investigating issues with the Classwork application. Users are experiencing slow loading times and error messages.

Our Engineering team is working diligently to identify the root cause of and implement a fix for this issue as we speak.

We will update this page once we have more information.

Thank you so much for your patience!
Sep 8, 13:05 EDT

Sep 8, 2025

Sep 7, 2025

Phone Support Service Issue

Resolved - This incident has been resolved.
Sep 7, 21:09 EDT

Monitoring - Our phone service provider has implemented a fix and is monitoring the results. We have made numerous successful test calls to our system from our side.
Sep 5, 18:10 EDT

Investigating - Our phone provider is currently reporting degraded performance with several of their applications. As a result, our phone support may experience intermittent connectivity issues.

We are monitoring the status page of our phone provider for updates and will relay those updates here.

In the meantime, you can contact with us via Chat by logging into your account or by Web Form (service.amplify.com/s/support).

We appreciate your patience and hope this issue is resolved soon!
Sep 5, 16:41 EDT

Sep 6, 2025

No incidents reported.

Sep 5, 2025

Sep 4, 2025

Phone Support Service Issue

Resolved - This incident has been resolved.
Sep 4, 17:08 EDT

Monitoring - Our phone service provider recently updated the status of these issues to Resolved. We are going to leave our status in Monitoring for the time being. Please feel free to continue connecting with our Support Team via phone now!

Thank you so much!
Sep 4, 15:46 EDT

Identified - Our phone provider is currently reporting degraded performance with several of their applications. As a result, our phone support may experience intermittent connectivity issues.

We are monitoring the status page of our phone provider for updates and will relay those updates here.

In the meantime, you can contact with us via Chat by logging into your account or by Web Form (service.amplify.com/s/support).

We appreciate your patience and hope this issue is resolved soon!
Sep 4, 14:45 EDT