Resolved -
This incident has been resolved.
Feb 3, 18:50 EST
Update -
This issue was officially resolved the evening of Sunday 1/18. Thank you for your patience!
Jan 21, 15:48 EST
Monitoring -
A fix has been implemented and we are monitoring the results.
Jan 14, 11:59 EST
Investigating -
We are aware of and investigating an issue disrupting login services and navigation across all products right now.
Our Engineering team is working to identify the root cause of and implement a fix for this issue as we speak.
Thank you for your patience!
Jan 13, 10:44 EST
Monitoring -
All services have recovered.
We are continuing to monitor.
Thank you again for your patience!
Jan 12, 15:10 EST
Update -
Login services and navigational load times have recovered.
Administrator Reports pages may still be experiencing long load times right now.
Jan 12, 14:44 EST
Update -
Login issues have recovered but users are still experiencing general slowness in the system. We are continuing to narrow down the root cause.
Jan 12, 14:25 EST
Investigating -
We are aware of and investigating an issue disrupting login services and navigation across all products right now.
Our Engineering team is working to identify the root cause of and implement a fix for this issue as we speak.
We apologize for this inconvenience and will update this page as efforts towards resolution progress.
Thank you for your patience!
Jan 12, 14:20 EST