Update - This issue was officially resolved the evening of Sunday 1/18. Thank you for your patience!
Jan 21, 2026 - 15:48 EST
Monitoring - A fix has been implemented and we are monitoring the results.
Jan 14, 2026 - 11:59 EST
Investigating - We are aware of and investigating an issue disrupting login services and navigation across all products right now.
Our Engineering team is working to identify the root cause of and implement a fix for this issue as we speak.
Thank you for your patience!
Jan 13, 2026 - 10:44 EST
Monitoring - All services have recovered.
We are continuing to monitor.
Thank you again for your patience!
Jan 12, 2026 - 15:10 EST
Update - Login services and navigational load times have recovered.
Administrator Reports pages may still be experiencing long load times right now.
Jan 12, 2026 - 14:44 EST
Update - Login issues have recovered but users are still experiencing general slowness in the system. We are continuing to narrow down the root cause.
Jan 12, 2026 - 14:25 EST
Investigating - We are aware of and investigating an issue disrupting login services and navigation across all products right now.
Our Engineering team is working to identify the root cause of and implement a fix for this issue as we speak.
We apologize for this inconvenience and will update this page as efforts towards resolution progress.
Thank you for your patience!
Jan 12, 2026 - 14:20 EST